Career
Code of Business Ethics Procedure
Purpose and Scope
Area of Application
1. General Principles – Employee Relations
2. External Company Relations
3. Ethical Conduct Rules That Employees Are Required to Follow
4. Occupational Health and Safety
5. Prohibition of Political Activity
Purpose and Scope
The purpose of this procedure is to ensure that EAE Elektrik employees act in accordance with ethical values in a manner that protects the Company's reputation, reliability, and corporate integrity, and to establish a common ethical culture across the organization.
EAE Elektrik A.Ş. expects all employees to demonstrate attitudes and behaviors that reflect the Company's culture and to adhere to the principles of honesty, fairness, respect, and responsibility in all business processes. Accordingly, compliance with the 'Code of Business Ethics Procedure' is mandatory for all employees.
Furthermore, the Company expects its business partners, suppliers, and all other stakeholders to act in accordance with ethical rules and the principles that support them.
This procedure is not merely a guide to ethical conduct; it is an overarching management system that safeguards the Company's ethical culture and is based on risk-based management, legal compliance, customer expectations, and the principles of sustainable business management.
This procedure applies to all EAE Elektrik employees, subcontractors, suppliers, and business partners.
Within the scope of implementation:
- Ensuring that the Code of Business Ethics Procedure is communicated to all employees, understood, and fully adopted,
- Conducting an ethics risk analysis at least once a year and reporting the results to the Board of Directors,
- Reviewing the Code of Business Ethics Procedure every three months, making necessary revisions, and publishing the updated version through QDMS,
- Adopting and communicating a 'zero-tolerance' principle regarding bribery and corruption across the Company,
- Operating a reporting mechanism that enables employees to report ethical violations safely, anonymously, and without fear of retaliation,
are the key areas covered by this procedure.
Communicating the Code of Ethical Conduct to all employees, ensuring compliance, and emphasizing its importance are among the core responsibilities of management. All employees in managerial positions are required to set an example for their teams and demonstrate ethical leadership.
Area of Application
This procedure is applicable at all EAE Elektrik locations in Türkiye and abroad and covers all personnel employed under an employment contract.
The following groups are included within the scope of this procedure:
- Employees working under an employment contract (including indefinite-term, fixed-term, and part-time contracts),
- Individuals in intern or apprentice status,
- Subcontractor/outsourced personnel, consultants, and third-party workers assigned on a temporary basis,
- Dealers, suppliers, service providers, and other business partners acting on behalf of or for the account of the Company.
In the event of any conflict between local legislation and Company procedures, the stricter provision shall apply.
The procedure and its revisions are published through QDMS, and all effective dates and related notifications are monitored via this system.
1. General Principles – Employee Relations
EAE Elektrik respects employee rights. The fundamental principles are as follows:
- Equality and merit-based practices: Recruitment based on equal opportunity without discrimination; documenting all applications and evaluation processes; and operating the grievance and complaint system for any discrimination-related concerns.
- Talent management: Attracting qualified employees, maximizing the benefit from talent and creativity, and ensuring equal opportunities in training and development.
- Compensation & performance: Rewarding success through a fair and competitive compensation structure and an objective performance management system.
- Training management: Conducting annual training needs analysis and documenting training plans and related feedback.
- Transparent compensation: Clearly communicating salary and benefits; ensuring that no wage deductions are made as a form of disciplinary penalty.
- Anti-bribery practices: Monitoring regular awareness trainings and maintaining participation records.
- Workplace harmony: Fostering a culture of collaboration, solidarity, and mutual respect.
- OHS: Providing clean and safe working conditions; conducting periodic risk assessments and monitoring CAPA actions.
- Zero tolerance for harassment/mobbing: Ensuring anonymous reporting, confidentiality, root cause analysis, and the implementation of disciplinary procedures.
- Reporting pressure/threats: Reporting improper demands or coercive attempts for personal gain to the Ethics Committee.
- Employee involvement: Conducting regular employee surveys and sharing related analyses and action plans.
- Personal data protection: Processing personal data for specific, explicit, and legitimate purposes, and managing data retention periods in compliance with the PDPL.
2. External Company Relations
- Protecting the Company's reputation, maintaining open communication channels, documenting all feedback and suggestions, conducting root cause analyses, and ensuring action follow-up.
- Avoiding the expression of personal opinions on behalf of the Company.
- Ensuring trust, integrity, and sustainable profitability; providing transparent, complete, and auditable reporting; and regularly reporting bribery and corruption risks.
- Managing, recording, and reporting all activities in full compliance with applicable laws.
- Gifts, hospitality, and facilitation payments to public officials are strictly prohibited; no improper advantage may be offered.
- Ensuring that all audit and inspection requests from public authorities are responded to accurately and in a timely manner.
- Supporting projects focused on social benefit and sustainability.
- Environmental impact assessments are conducted for all projects, and the findings are incorporated into project reports to ensure the implementation of environmentally responsible practices.
- Prioritizing local employment and community development; transparently sharing sustainability reports.
- Creating value and building long-term trust by providing accurate and complete information.
- Ensuring that customer complaints are documented, root cause analyses are conducted, related actions are defined and implemented, and the overall closure of the process is effectively managed.
- Creating mutual value in business relationships with suppliers and dealers through clear and accurate communication.
- Making decisions in supplier and dealer selection based on objective criteria.
- Complying with the confidentiality requirements and occupational safety rules requested by suppliers/dealers during audits and site visits.
- Refraining from entering into any agreements or engaging in any conduct—whether directly or indirectly, and in any form—with competitors or other individuals/organizations that aims to, results in, or has the potential to result in preventing, distorting, or restricting competition beyond the limits permitted by applicable legislation.
- Not abusing a dominant position in any market, whether held individually or jointly with other undertakings.
- Not engaging in discussions or exchanging information with competitors for the purpose of jointly determining market and/or competition conditions.
- Avoiding any discussions or transactions during meetings attended on behalf of the Company—such as those held by associations, chambers, trade bodies, or other professional or private groups—that may lead to, or be interpreted as leading to, any of the situations described above.
- Participating in regular competition law awareness trainings to ensure continuous understanding and compliance.
- Ensuring full compliance with environmental legislation by monitoring and reporting waste, energy, water, and carbon data.
- Acting in accordance with the principles defined by the UN Global Compact and demonstrating leadership in this regard.
- Maintaining zero tolerance for forced labor, child labor, human trafficking, and forced overtime; not retaining employees' identity cards or passports under any circumstances.
3. Ethical Conduct Rules That Employees Are Required to Follow
- Compliance with laws: No improper benefit may be requested or accepted.
- Respect and equality: Avoiding discrimination, harassment, and coercive behavior; reporting all such incidents to the Ethics Committee.
- Transparency and record keeping: Documenting business relationships and maintaining accountability.
- Improper gain: Not engaging in any conduct that may be considered an unfair advantage or bribery while performing duties and responsibilities.
- Conflicts of interest: Providing written disclosure of any situation that may benefit oneself or first-degree relatives.
- Unauthorized commitments: No commitments may be made without proper authority; workplace harmony and an ethical working environment must be protected.
- Protection of assets and information: Complying with ISO 27001 procedures; not sharing access credentials or confidential information.
- Use of resources: Using Company resources solely for business purposes; providing written notification of any secondary employment or potential conflict of interest.
- Ensuring that legal processes are initiated on time to secure intellectual property rights for newly developed products, processes, and software, and respecting third-party IP rights.
- Including intellectual property infringement liability clauses in supplier contracts and signing confidentiality agreements.
- Increasing awareness through annual IP training programs (priority for R&D, Production, Procurement, and Sales teams).
- Ensuring that critical designs and documents are stored in locked physical archives or authorized digital environments, and monitoring continuity through internal audits.
- Ensuring that all legal records are kept complete and accurate, and not disclosing any confidential information without senior management approval.
- Implementing data security processes in compliance with the PDPL and ISO 27001, and enhancing awareness levels through annual training programs.
- Not responding to requests from third parties for information classified as confidential for the Company without senior management approval.
- Exercising due care to ensure that the Company's disclosures and reports are accurate and reflect the truth.
- Taking necessary measures to protect Company employees, information and information systems, and factory and administrative facilities against potential terrorism, natural disasters, and malicious acts.
- Developing emergency crisis management plans for events such as terrorism or natural disasters, ensuring business continuity with minimal disruption during a crisis.
- Implementing all necessary precautions to prevent theft or damage to Company assets.
- Testing crisis management and business continuity plans at least once a year through drills, and documenting the results.
- Providing all employees with annual emergency preparedness training. For new hires, this training is a mandatory part of the orientation program.
- Implementing physical access controls in critical infrastructures (e.g., server rooms, production lines) and restricting access to authorized personnel only.
- Financial and commercial secrets of the Company, information that could weaken competitive advantage, employee rights and data, and contracts and information related to business partners are confidential; all employees are responsible for maintaining this confidentiality.
- Confidential documents are stored in digital systems with defined access rights or in locked physical archives; access permissions are periodically reviewed, and unauthorized access controls are enforced.
- Confidential information obtained in the course of work must not be shared with unauthorized internal or external individuals or authorities, and must not be used directly or indirectly for speculative purposes.
- Before sharing information with third parties, the scope must be defined, approval must be obtained from the relevant manager and/or HR Department, and a confidentiality agreement must be signed.
- Critical data is regularly backed up, and the integrity of backups is tested at defined intervals. Relevant records are retained for the periods specified in the Record Retention Table.
- Personal data is processed for specific, explicit, and legitimate purposes in accordance with the PDPL; data minimization principles are applied, and retention periods are managed in compliance with the PDPL.
- Any suspected breach of confidentiality must be reported immediately to managers and/or the HR Department; if necessary, the Ethics Committee and Information Security processes are activated, and the Disciplinary Procedure is applied.
Employees must avoid all interests or relationships that may or could influence the impartial performance of their duties and must promptly disclose any potential or actual conflicts of interest.
- Disclosure obligation: All employees must report conflicts of interest in writing to the Ethics Committee, including those involving themselves or their first-degree relatives. Conflict of interest disclosures are evaluated by the Ethics Committee and integrated into the risk analysis report.
- Recordkeeping and Retention: All disclosures are confidentially documented and maintained in accordance with the format and retention periods defined in the Record Retention Table.
- Identification and Action: Upon identifying a conflict of interest, the relevant employee and their manager jointly document the situation; measures such as reassignment of duties, delegation of responsibilities, or job rotation are planned and implemented.
- Reporting channel: When necessary, the situation is reported to the Ethics Committee; for any non-compliance, the CAPA process is initiated, and the Disciplinary Procedure is applied.
- Examples include familial relationships, personal investments, secondary employment, and financial ties with suppliers or customers; in such cases, prompt disclosure is required.
Employees may not use their position, authority, or title to obtain any benefit for themselves, their relatives, or third parties. Any conflicts of interest arising from personal investments or relationships must be disclosed and managed proactively.
- Pre-employment disclosure: Ownership, shares, or investments in other companies must be disclosed during the hiring process and are reviewed during candidate interviews. Any subsequent changes must be reported in writing by the employee to their manager and the Human Resources Department.
- Prohibition of improper benefit: Employees may not use their title or authority to gain advantages for themselves, relatives, or third parties.
- Personal investments and secondary activities: These must be conducted in a manner that does not create conflicts of interest with the Company or hinder job performance and focus.
- Familial relationships: If an employee has a first-degree relative in a decision-making position on the customer or supplier side, this must be reported immediately to the direct manager; delegation of duties or authority may be implemented if necessary.
- Learned benefit ties: If it is discovered that relatives hold shares or interests in companies with which the Company has business relations, immediate disclosure is required.
- Risk management in ongoing positions: Employees occupying positions with potential conflicts of interest must notify Human Resources. A risk assessment is conducted, the issue is recorded in the risk analysis table, and rotations may be implemented when necessary.
- Non-compliance management: When required, the matter is escalated to the Ethics Committee; the CAPA process may be initiated, and the provisions of the Disciplinary Procedure may be applied.
- General rule: Except for conferences, receptions, seminars, or other events open to the general public, participation in invitations such as sporting activities or domestic/international trips that may influence business decisions requires approval from the relevant department manager.
- Prohibited invitations: Invitations that are luxurious, excessive, or frequently recurring and could influence business decisions are not accepted.
- Non-compliance management: Suspicious or inappropriate situations reported to Human Resources are escalated to the Ethics Committee; the CAPA process may be initiated if necessary, and the provisions of the Disciplinary Procedure are applied.
A gift is an item that does not require a monetary payment and is generally given by individuals or customers with whom a business relationship exists, as a gesture of appreciation or commercial courtesy. The principles regarding gifts are also outlined in the 'Gifts' section of the EAE Elektrik Anti-Bribery and Anti-Corruption Policy.
Furthermore, in managing relationships with private or public individuals and organizations that wish to establish or maintain business relations with the Company, adherence to the following principles is required:
- Gifts other than promotional items that may create a perception of dependency must not be accepted or offered.
- Improper benefits from suppliers, dealers, customers, group companies, or third parties must not be accepted; if offered, they must be refused and reported to the Ethics Committee.
- In cases of uncertainty, employees must consult the Ethics Committee in writing; no action may be taken without approval.
Engaging in business with EAE Group companies after leaving a position—whether by establishing a company or becoming a partner in an existing company to provide services such as sales, contracting, consulting, brokerage, representation, dealership, or similar activities—is a highly sensitive matter that may create negative perceptions. Throughout such processes, before or after employment, individuals must act in the best interests of the EAE Group, adhere to moral and ethical standards, and ensure that no conflicts of interest arise.
For a supplier in such a situation, the relevant manager must contact the EAE Group company where the supplier was previously employed, prepare a report confirming that no improper situation exists, and inform their superior. If any inappropriate situation is identified, no business relationship should be established with the individual.
Exceptions and the relationships established are reviewed annually by the Ethics Committee.
Except for exceptional cases requiring Board approval, to prevent negative perceptions, approval for such business relationships must not be granted until at least two years have passed since the employee left the EAE Group.
This period aligns with the waiting periods applied under the Anti-Corruption Guide and Competition Law to effectively eliminate conflicts of interest.
When a business relationship is established, contracts must include clauses on conflicts of interest, prohibition of bribery and gifts, transparency, and termination; in case of violation, the contract may be terminated immediately.
It must be understood that attempting to obtain any commercial benefit by using or disclosing any confidential information belonging to the Company or the EAE Group to third parties is a legal offense and must never be attempted.
Furthermore, employees and suppliers must access confidential information strictly for business purposes, and in the event of data leakage or improper disclosure, they are required to report it through the internal reporting mechanisms ([email protected] and/or the Grievance and Complaint System).
Information security risks are periodically assessed, technical and administrative controls are implemented to prevent unauthorized access, and in the event of non-compliance, the CAPA (Corrective and Preventive Action) process is initiated.
4. Occupational Health and Safety
Our Company aims to fully ensure occupational health and safety (OHS) in the workplace and during work activities.
- Employees must act in accordance with the rules and instructions established for this purpose and take necessary precautions.
- Employees must not possess any items or substances in the workplace that pose a danger or are illegal, either for themselves or others.
- Except for items permitted based on a valid medical report, employees must not possess drugs, addictive substances, or materials that impair or eliminate mental or physical faculties in the workplace, and must not work under the influence of such substances.
- Legal notification periods for occupational accidents, near misses, and occupational diseases (e.g., reporting to the Social Security Institution within 3 business days) must be observed and properly documented.
- Additional protective measures must be applied for pregnant or breastfeeding employees, employees with disabilities, and other special-risk groups; working conditions for these groups must be specifically considered in risk assessments.
- At least once a year, OHS awareness training is provided for all employees and subcontractor personnel, and training attendance records are maintained.
5. Prohibition of Political Activity
Our Company does not make donations to political parties, politicians, or political candidates. Political contributions and support are strictly prohibited, and any requests must be refused and reported to the Ethics Committee. Activities such as demonstrations, propaganda, or similar purposes are not permitted within the workplace. Company resources (vehicles, computers, email, phones, etc.) must not be used for political purposes.
Any form of bribery, improper advantage, or political influence trading is strictly prohibited; this prohibition applies not only to Company employees but also to suppliers and business partners.
Employees' personal political views and activities must be conducted outside working hours and without using Company resources; care must be taken to ensure that such activities are not perceived as representing the Company.
6. Implementation Principles
As EAE Elektrik operates in international markets, Company operations may be subject to the laws and regulations of different countries. When ethical questions arise regarding business practices in a particular country, the local regulations of that country should be followed as a priority. If adhering to the regulations of the country or countries in which business is conducted could lead to outcomes that conflict with the ethical values adopted by EAE Elektrik on an international level, solutions must be sought within the framework of our established ethical rules and procedures.
In cases of conflict between local regulations and the Company's ethical rules, the stricter standard shall apply.
When making a decision on an issue from an ethical perspective, you should follow the steps below as a guide and ask yourself the following questions:
- Is the issue/event/our behavior in compliance with laws, regulations, and established norms?
- Is the issue/event/our behavior balanced and fair? If a competitor or another party acted the same way, would we feel uncomfortable?
- Would our Company and stakeholders be concerned if all details of this event were known?
- If others knew that you engaged in this behavior, would you be in a difficult situation or feel embarrassed?
- Could this behavior lead to negative consequences for you or the Company?
- Who else could be affected by this? (Group companies, our Company, other employees within the Company, yourself, etc.)
These evaluations should be conducted with a risk-based approach in mind. Ethical dilemmas must be reported to the Ethics Committee and documented. This ensures that such decisions are made transparently and in accordance with fair business practices.
Managers at EAE Elektrik have additional responsibilities beyond those defined for employees within the framework of the 'Code of Business Ethics Procedure.' Accordingly, managers are expected to:
- Ensuring the creation and maintenance of a Company culture and working environment that supports ethical standards.
- Leading by example in the application of ethical rules and informing employees about ethical standards.
- Supporting employees in raising questions, complaints, and reports related to ethical standards.
- Providing guidance when consulted on necessary actions, considering all reports received, and forwarding them to the Ethics Committee promptly when deemed necessary.
- Activating the reporting chain when non-compliance is detected within their teams, periodically reviewing risk assessments, and ensuring that these processes are properly documented.
- Structuring business processes under their responsibility to minimize ethical risks and applying necessary methods and approaches to ensure compliance with ethical standards.
- Requesting regular ethics training for employees, ensuring that CAPA processes are initiated in case of non-compliance, and monitoring the effectiveness of actions taken.
Employees are required to report any observed violations of the Company's Code of Business Ethics or applicable legal regulations, primarily to their direct managers, the Human Resources Department, or the Ethics Committee.
All reports are documented confidentially, and the reporting chain is followed. Notifications submitted to the Company are resolved in accordance with the Company's internal procedures and processes.
The identity of the reporting employee is protected, and they are safeguarded against retaliation.
Individuals who violate the Code of Business Ethics or Company policies and procedures are subject to actions under the Disciplinary Procedure.
Disciplinary measures also apply to those who approve, direct, or are aware of misconduct and fail to report it appropriately. Additionally, any negative treatment or actions against individuals who submit complaints or reports, or who assist during the evaluation process, are not tolerated.
Such behaviors are also considered a separate disciplinary violation, and when necessary, a CAPA (Corrective and Preventive Action) is initiated, with the outcomes reported during Management Review meetings.
Any non-compliance related to the published 'Code of Business Ethics Procedure' is resolved within the EAE Elektrik Ethics Committee. The Ethics Committee has been established to address conflicts of interest and evaluate reports submitted regarding violations of ethical standards within the framework of the Company's Code of Business Ethics.
Ethics Committee meetings are held periodically, decisions are documented, and, if necessary, reported to the Board of Directors. All notifications and investigations are conducted under the principle of confidentiality, and the identities of involved individuals are protected.
The Company annually prepares and reviews a risk analysis covering HR, Occupational Health and Safety, Environmental, and Ethics dimensions. This risk analysis, developed in line with local regulations and customer expectations, is reviewed by the Ethics Committee, updated if necessary, and reported to the Board of Directors.
The Ethics Committee conducts a comprehensive ethical risk analysis once a year, using inputs such as employee disclosures, participation in invitations, ethical violation reports, and customer audit findings. The Committee convenes twice a year to discuss the ethical agenda. During these periodic meetings, notifications submitted prior to the meeting (e.g., conflicts of interest, ethical violations), reports (e.g., number of notifications, closed CAPAs, training participation), and criteria (e.g., 100% disclosure, 95% training participation) are considered. Results are reported at the Management Review meeting and incorporated into the continuous improvement cycle.
The Ethics Committee is composed of the following members:
- Chair – Member of the Board of Directors
- Member – Busbar Factory Director
- Member – Human Resources Manager
- Member – Cable Tray Factory Manager
- Member – Finance Manager
- Member – Product and Business Development Director
- Member – Domestic and International Project and Sales Director
- Member – Domestic and International Sales Director / CC
- Member – International Busbar Sales Director
- Member – Enclosure Factory Manager
- Member – Busbar Factory Manager
The implementation of Committee decisions is monitored regularly; when necessary, CAPA (Corrective/Preventive Action) processes are initiated, and the outcomes are reviewed during Management Review meetings.
The Ethics Committee conducts its activities in accordance with the following principles:
- Maintains the confidentiality of all reports and complaints, as well as the identity of individuals submitting them.
- All individuals reporting to the Ethics Committee are protected from pressure, discrimination, mobbing, or any other adverse treatment as a result of their report.
- The Ethics Committee conducts evaluations in strict adherence to confidentiality rules whenever possible.
- The Committee has the authority to request relevant information, documents, and evidence directly from the responsible unit and may review such information solely in connection with the specific evaluation or complaint.
- The evaluation process is documented in writing from the outset. All relevant information, evidence, and documents are attached to the record.
- The record is signed by the Chair and Committee members.
- Evaluations are handled promptly, and conclusions are reached as quickly as possible.
- Decisions made by the Committee are implemented immediately.
- Relevant departments and authorities are informed of the outcomes.
- The Chair and members of the Committee perform their duties independently of their department managers or organizational hierarchy and are not influenced or pressured regarding the matters under review.
- The Committee may consult experts when necessary, ensuring that confidentiality principles are not violated during the evaluation.
- Evaluations are conducted in accordance with the Disciplinary Procedure.
- Ethics Committee meetings are held periodically; all decisions are documented and, if necessary, reported to the Board of Directors.
- All reports and investigations are conducted under the principle of confidentiality, the identities of the individuals involved are protected, and whistleblowers are safeguarded against retaliation.
For any questions or reports, you may use the following email and mailing addresses, or contact the Ethics Committee members directly.
E-mail:
[email protected]Address:
Akçaburgaz Mah. 3114. Sk. No:10 34522 Esenyurt-İstanbulPhone:
0212 866 20 00Reference Documents
- Disciplinary Procedure (PR-41)
- Ethics Committee Appointment Document (F-431)
- Anti-Bribery and Anti-Corruption Procedure (PR-86)
- Grievance and Complaint Procedure (PR-74)